Content Experience Senior Manager


October 14, 2021

As a Senior Manager in our Content organization, you will play a key role in packaging up our content offerings and relevant industry practices to respond to needs and sell business to our clients in our Market Unit. In addition to selling in the content space, a Senior Manager on our team will also be expected to play a lead role in the delivery of sold engagements. This role is a balance between selling and delivering as a content SME.
The ideal candidate will be highly organized with strong skills in writing and delivering sales stories – as well as experienced in client service and program delivery.
  • Integration with larger cross-capability Northeast market unit team as content category SME
  • Ability to write and deliver clear sales stories
  • Able to understand and materially input into the complexities of building and solutioning teams and operating models to deliver on client needs
  • Familiar with pricing models and building financial solutions
  • Maintain an understanding of emerging digital trends
  • Ability to convert sold concepts into executable reality
  • Understanding of the keys to successfully standing up a new content service
  • Experience in – and depth of knowledge in both creating and producing digital content
  • Experience navigating and working inside an on/near/off-shore integrated delivery model
  • Experience being a client facing program lead
  • Ability to successfully lead delivery teams
  • Demonstrated ability to manage multiple priorities, and lead complex projects and initiatives at one time

  • Minimum of 10+ years of experience in scaled content delivery role within an Agency and/or Consulting environment
  • Minimum of 10+ years of experience in Digital Content Project Management (web assembly, email, banners, print collateral, signage) with demonstrated ability to critically assess a project or process to identify improvement opportunities
  • Bachelor's degree or equivalent (minimum 12 years) work experience

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