Delivery Hero

Senior Product Designer - Global Service (f/m/d)

Delivery Hero

August 5, 2021


We are currently looking for a Senior Product Designer (f/m/d) to join our Service Tribe design team.
We are part of Delivery Hero Logistics, and we build tools that focus on improving the service experience for a wide range of users globally.
As a Senior Product Designer you will be ultimately responsible for the overall design of a product. You will need to find a balance between our business goals, technological constraints and the users needs. You will drive it both with the central team with whom you will directly cooperate, as well as by advocating for stakeholders and users needs from the regional teams.
You will be involved in the full product development cycle - from brainstorming product innovations, to running user testing and research sessions. You will simplify the complex and create simple, elegant design solutions used by users worldwide.
You will collaborate closely with your design team to support bringing each other’s best work forward, as well as your product development squad to influence the product direction and design meaningful, user-centric experiences that impact our global businesses.
If you are a creative problem solver who is hungry for a new adventure, a fun workplace is waiting for you in the heart of Berlin full of international colleagues.

Your Mission:


  • Inspire and push creativity, challenge established thinking, and identify industry best practices for product design and user experience within your team and across the organization. Proactively level up the design organization’s knowledge and capability.

  • Contribute to the creation of outstanding experiences, incorporating best practices in UX and creating solid, engaging UX and UI patterns

  • Execute across all phases of design work: participate in research, define conceptual foundation for design solutions, execute excellent UX flows, apply visual design systems, prototype using a variety of tools and methods, create production ready designs, participate or conduct usability testing and support multi-disciplinary teams during implementation

  • Leveraging data insights and analysis to bring narrative of user needs and build empathy for users across the cross-functional teams.

  • Invent, influence, and refine design processes as necessary to foster a strong collaboration within your cross-functional teams

  • Incorporate data analysis and feedback through testing to validate concepts and experience paradigms; Establish and leverage UX metrics to better inform your decisions.

  • Manage multiple work streams in a fast-paced, complex, and changing environment

  • Support and contribute to design frameworks, UX toolkits and design systems

  • Collaborate with peers in other design teams and contribute to the global design community at Delivery Hero

  • Ensure that the quality of implementation meets design requirements

Your Heroic Skills:

  • 5+ years of experience working with UX, UI, and User Research as a Product Designer, UX Designer, or similar UX/UI focused role where you worked in direct collaboration with product managers, developers, and other stakeholders for implementation of designs

  • Extensive experience in designing and shipping features for both desktop web and mobile applications

  • Experience with Sketch, Figma, Abstract or similar design tools. Miro or Figjam (for remote collaboration) is also a plus.

  • Obsessed with understanding the needs of the users of your services

  • Ability to lead discussions, promote design solutions and adapt design practices – convincing through narrative and rigor

  • Understanding on how to leverage data to contextualize work and make educated assumptions

  • Strong portfolio demonstrating user-centered design approach, problem solving skills and attention to detail

  • Operational experience in prioritization and time-management

  • Excellent written and verbal communication skills with fluency in English

  • Experience with UX writing or motion design to help evolve our mobile experience forward is a plus

  • Execute across all phases of design work: participate in research, define conceptual foundation for design solutions, execute excellent UX flows, apply visual design systems, prototype using a variety of tools and methods, create production ready designs, participate or conduct usability testing and support multi-disciplinary teams during implementation

  • Manage multiple work streams in a fast-paced, changing environment

  • Inspire, push creativity, challenge established thinking, and identify industry best practices for user experience within your team and across the organization.

  • Contribute to the creation of outstanding experiences, incorporating best practices in UX and creating solid, engaging UX and UI patterns

  • Bring narrative of user needs and build empathy for users across the cross-functional teams

  • Adapt processes as necessary to foster a strong collaboration within your cross-functional teams

  • Incorporate data analysis and feedback through testing to validate concepts and experience paradigms; Establish and leverage UX metrics to better inform your decisions.

  • Support and contribute to design frameworks, UX toolkits and design systems

  • Collaborate with peers in other design teams and contribute to the global design community at Delivery Hero

  • Ensure that the quality of implementation meets design requirements

Why Delivery Hero?

  • Develop your skills with your educational budget for conferences and external training.

  • Exchange ideas and meet fellow colleagues at regular meetups and learning exchanges.

  • Join company parties, hackathons, cultural and sports events.

  • English is our working language, and our colleagues at Delivery Hero come from every corner of the globe, working in diverse, cross-cultural teams.

  • Save responsibly with our corporate pension scheme.

  • Learn German with free classes, access our e-learning platform and participate in our inhouse training.

  • Enjoy massages, get your haircut in the office, join our free yoga classes or take a timeout in our nap room.

  • And a lot more…


Why Delivery Hero?


  • Exchange ideas and meet fellow developers in our active guilds and through our global tech & product community

  • We offer visa & relocation support globally to our permanent employees

  • Enjoy our free online yoga classes and a subsidized Urban Sports Club or Gympass membership

  • Take care of your mental and emotional well-being with our free Headspace subscription and unlimited access to our Employee Assistance Program

  • Participate in our health campaigns such as seasonal flu vaccines

  • Benefit from BVG subsidy or join our Bike rental program

  • Join the global market leader and a publicly listed company with a competitive remuneration package

  • Develop your skills with your personal educational budget for conferences and external trainings

  • Access our e-learning platform MyAcademy, participate in our various inhouse trainings, and learn German in our free classes

  • Save responsibly with our attractive corporate pension options

  • Join company parties, team, cultural and sports events - due to the current situation on a virtual basis

Have we caught your attention? If you are looking for an environment where our company DNA is defined by our values and People Leadership Principles, please send us your CV (& Cover Letter, Portfolio, etc.).
We’re looking forward to your application!
About us:
Learn more about our diverse stack and what our teams are working on by visiting our Tech & Product blog and our Tech Talk Youtube channel.
Delivery Hero is building the next generation global on-demand delivery platform. We have grown rapidly from inception in 2011 to become one of the leading global online food ordering and delivery platforms and are now innovating and creating new services such as groceries, pharmacies, and other convenience articles in multiple markets.
Our awesome international team already operates in 40+ countries worldwide and we are looking for the most talented people to join us on our mission to ‘always deliver an amazing experience.
At Delivery Hero, we believe diversity and representation is key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you.