Facebook

Learning Operations Project Manager, Global Operations

Facebook

September 15, 2021

Every day, people come to Facebook to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Facebook’s Global Operations (GO) team exists to help them. Facebook Global Operations is looking for a Learning Operations Project Manager to join its Global Operations Learning Organization (GOLO). The ideal candidate will bring cross-functional project management experience in Learning and Development. This individual will be comfortable working across multiple, complicated, and fast-paced learning projects and initiatives in a global setting. They will be a natural communicator with the capability to share project status, flag risks timely, provide mitigation plans, and share qualitative/quantitative data with all stakeholders, project teams, and cross functional partners. This candidate should have familiarity with and/or be willing to work on both technology-related projects and learning projects.
  • Manage end-to-end learning projects (technical and non-technical) from project initiation to project close, leveraging standard project management templates/processes.
  • Define clear project scope, goals, milestones, deliverables, success metrics and associated timelines.
  • Coordinate and communicate with the project team regularly and maintain full transparency, including calling out delays and roadblocks.
  • Implement and manage change when necessary to meet project outputs and support business goals.
  • Centralized management of all ongoing projects, which includes monitoring, prioritizing, operationalizing, and as needed pivoting projects and initiatives, in order to allocate resources appropriately to achieve specific business objectives.
  • Evaluate and assess results of project post completion and capture lessons learned and share with project teams.
  • 4+ years of project management experience in Learning and Development
  • Experience with data visualization and project management tools such Asana, MS projects, Tableau, PowerBI, etc.
  • Experience with collaboration tools like G-suite, Quip, Office 365, etc.
  • Experience effectively communicating/presenting complex information to a variety of audiences and engage and influence stakeholders
  • Experience to juggling multiple priorities in a dynamic, growing and changing environment with a lens on continuous improvement
  • BS/BA Degree
  • Experience working on a globally distributed team
  • Experience managing or delivering learning solutions within the tech industry
  • Experience in instructional design, performance support, and learning effectiveness measurement
  • Experience with policy-related training material
  • Certifications such as: PMP, PRINCE2, Six Sigma, Lean
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started. Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.