At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.
Your Role and Responsibilities
We are looking to grow our Process Mining Team as part of our Finance and Supply Chain Transformation Service Line in DACH. As part of Process Mining Team, you will drive successful implementations of Celonis technology in order to meet our customers transformational requirements, accelerate the time-to-value and drive measurable business outcomes. You will work as part of an agile, international and motivated team of Process Mining Consultants and Developers. We support Fortune 500 companies across various industries to help them drive their digital transformation with the power of process mining and the objective to achieve processes excellence across their organization.
To generate high-value use cases, you work closely with our customers and other Process Mining Consultants across the globe. You perform data transformations, develop analyses and derive business cases for our clients as part of ongoing projects or in early stages of business development activities. You develop data-driven process insights and actions and implement the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.
- Play a key role in larger Transformational Programs implementing Celonis to ensure the optimal solution to tackle the customer’s pain points
- Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer
- Conduct value creation workshops and align measures to improve process inefficiencies
- Quantify the business and financial potential and present the findings to the management
- Set the foundation of the path to value to make the long-term customer success journey happen
- Support Business Development activities through your Process Mining Subject Matter Expertise as part of client workshops, marketing events and RfP responses.
Required Technical and Professional Expertise
- +3 years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
- +3 years working experience with Process Mining Technology and in delivering Process Mining Projects (preferably leveraging Celonis)
- Successful studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
- Certified Celonis Solution Professional, Celonis Implementation Professional or equivalent with 3+ years experience working in this area
- Strong communication skills and enjoy interacting with various customers
- Understand business processes (preferably Finance Processes such as AP, AR, OtC, PtP) and having 3+ years practical experience working in any of these business process areas
- Excellent analytical skills, well-organized and known for being a quick learner
- Knowledge of SQL or other programming languages (Python, R, Matlab...) with at least 3+ years practical experience
- Strong interest and 3+ years practical experience in Big Data, Data Mining, and Process Mining and you seek continuous improvement of your know-how
- Ability to handle competing - oftentimes sudden - priorities flexibly and address each in an effective and timely manner in a fast-paced working environment
- Fluent in English
Preferred Technical and Professional Expertise
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
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