ZaaS Site Reliability Engineer (SRE)


September 14, 2021

Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.
Your Role and Responsibilities
Do you have a passion for learning and applying modern software engineering practices? Are you excited to use these practices to deliver and manage mission critical services at scale? Are you a quick thinker? If so, please read on.
The IBM ZaaS SRE team is working on providing software infrastructure and operations solutions to maintain scalable, highly reliable, and highly secure software systems to enable our clients to meet their on-demand IT and security needs to disrupt their industries (Financial, Manufacturing, Insurance and more).
Above all, we are looking for applicants who will thrive in an open, vibrant, flexible, fun-spirited, collaborative environment and desire creative freedom and an opportunity to work on high performing teams!
Job Duties
  • You will be designing, developing, and owning different tooling and automation to monitor and improve availability, scalability, latency and efficiency of highly secure, confidential computing cloud services.
  • You will be expected to work with global teams and serve on-call rotation duties (PagerDuty) using a follow-the-sun model to handle both real-time alerts as well as customer reported problems.
  • As one of the developers of the ZaaS SRE team, you will be expected to participate in scrums, sprint planning and retrospectives and be an active member of the team providing feedback to improve as needed.
  • You will be expected to work collaboratively with the team, learn new technologies and apply the skills learned.

Required Technical and Professional Expertise
  • Bachelor’s Degree in Computer Science or related field
  • Experience using Linux, GitHub, Bash, Python, Node.js, Docker, and Kubernetes
  • Experience developing tests and reliable automation for common, repeated tasks
  • Demonstrated experience with REST APIs and automation
  • Proficient in cloud computing and services, specifically logging and monitoring
  • Strong debugging, problem determination, and isolation skill
  • Effectively communicate with global, cross functional teams and customers
  • Team player who can work collaboratively, innovate, and be a quick learner

Preferred Technical and Professional Expertise
  • Work collaboratively in environments that use Agile methodologies to encourage creative design thinking and find ways to develop with cutting edge technologies
  • Ambitious and proactive individual who can work under their own direction towards agreed goals, with a creative approach to work
  • Adaptable and responsive to change, with proven time management skills
  • Interpersonal skills that contribute to team communication and goals
  • Collaborate and able to work in a global team structure with team members in other parts of the world
  • Desire to learn and stay up-to-date with continuing education by attending educational workshops and reviewing publications
  • Quick learner ready to pick up additional skills based on business requirements

This position can be located anywhere in the US.
About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
Your Life @ IBMWhat matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
  • 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
  • World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
  • Well-being programs to support mental and physical health.
  • Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
  • Select educational reimbursement opportunities.
  • Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
  • Giving and volunteer programs to benefit charitable organizations and local communities.
  • Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.